Reservations Agent - Jumeirah Capri Palace

Dettagli

Descrizione

Hosco

We are on the lookout for a passionate Reservations Agent to join the summer season 2027 of Jumeirah Capri Palace.

The main duties and responsibilities are:

? Assisting and advising customers displaying excellent knowledge of the variety of options provided.

? Making reservations for customers based on their requirements and preferences.

? Helping plan travel itineraries by suggesting local tourist attractions and places of interest.

? Processing payments and sending confirmation details to customers.

? Sorting out any issues that may arise with bookings or reservations.

? Selling and promoting reservation services.

? Answering any questions customers might have about the reservation process according to Jumeirah standards.

? Up-selling, when appropriate, by informing customers of additional services or special packages.

? Providing support to customers who may need to amend or cancel a reservation.

Settore: Hospitality/Turismo/Viaggi

Ruolo: Customer Service